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Welcome to our Help Center

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  1. Help Center
  2. FAQ

FAQ

Backstage account

  • Client number
  • Connecting to the Backstage for the first time
  • From Musicast (Mymu) to Believe Backstage
  • Getting Started
  • Managing sub-user accounts  
  • Reset Backstage email address or password
See all 7 articles

Releases & Catalog

  • Audio
  • Video
  • Formatting a request to the Support
  • "Correction Requested" section in Backstage
  • Cover Artwork rules
  • Label Code
  • Managing Neighbouring Rights
  • Promotion tab in release creation in Backstage
See all 7 articles

Analytics

  • Daily trends
  • Introduction to Catalog Optimization in Backstage
  • Catalog optimization in Analytics
  • Short-form videos Analytics
  • Playlist & Charts
  • Video Trends

Promotion

  • Getting a verified badge on Facebook and Instagram
  • YouTube Shorts
  • Catalog Optimization in Promotion
  • Spotify Marquee
  • Add videoshot & videocover on Yandex.Music
  • TikTok guide
See all 17 articles

Financial

  • Payoneer
  • Financial Analytics
  • Payments & Operations
  • Financial reports
  • SPLIT

Legal

  • Stores
  • Whistleblow: be part of Believe’s ethics and compliance culture!

Stores

  • Find your artist ID on Spotify & Apple Music
  • Add, Edit and Sync lyrics with Musixmatch
  • Adding a bio to a Store
  • Change your artist's image in a Store
  • Label Copy
  • Request a Label access on Amazon Music for Artists
See all 7 articles

Video Gallery

  • Video Gallery

Encore

  • Promotion with Encore
  • Performance analytics in Encore

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