Performance analytics in Encore
Data monitored by the app
Encore is powered by Believe and displays data from major stores across the globe for you to have insightful data on your performance.
In the global streams section, by clicking on the “i” (see below) you can see the list of stores where your music is available.
If you have some video content released, you will have the video section displayed (see below), showing the streams on Youtube.
Data update frequency
Streaming performance data is updated on the app every day and displays the data from two days ago. For playlists and charts data, the information is refreshed every day.
Encore displays and monitors data only for released tracks, this excludes draft and upcoming releases. The catalog is limited to your latest 100 releases.
If you didn’t find what you were looking for please contact us at firstname.lastname@example.org
Please specify in the email subject the issue you are experiencing and let us know in the email what version of the app you are using and the phone type.
If possible, when contacting us please let us know what version of the app (see below where to find it) you are using and your phone model. (Iphone/Android)