You have received the communication explaining the transition from your old Mymu account to Believe Backstage, please find below an FAQ to help you understand the transition:
- I can no longer connect
- What changes will be made during this migration?
- I can't find the income summary table on my homepage anymore
- I can't access my financial data because the page is under maintenance
- Is it up to me to create / upload audio and video content?
I can no longer connect
During the transition from Mymu to Believe, no passwords were changed. However, if you have lost your information, it is possible to generate a new password.
If you still have your login information, simply use this Believe Backstage login URL: https://www.believebackstage.com
What changes will be made during this migration?
This migration is purely technical, it will not change your business.
Your current contract is still in effect. This will allow you to access new features.
I can't find the income summary table on my homepage anymore
The summary table was a historical feature available on your Mymu space. In Backstage Believe this information can be found in the finance tab, in the Financial Analysis section.
You can find more content on this specific topic in Overview of the "Financial Stats" feature
I can't access my financial data because the page is under maintenance
If your financial data is not accessible, please contact us via this form to resolve the situation.
Is it up to me to create / upload audio and video content?
The "Create an output" feature is now available on the Backstage. We invite you to consult the user guide on how to create content.