Select the right contact for your request

Please find below the subjects of the requests to address to your account manager, Channel Manager or Support :

Questions type	Contact	Main category
Contract deals & terms	Account manager	Account strategy
Transfer of catalogue, release
Stores & territories settings
Backstage access (login/password issues)	Support	Account settings
Training need
Sub-user access
Release creation and Apple videos creation	Support	Audio distribution settings
HD audio settings
Artist profiles settings
Online status
Lyrics
Track matching
Booklet settings
Cover for Apple video and audio modification
Title/Artist role & name/Label name modifications
Release date settings (pre-order, exclusive, time…)	Account manager	Release strategy
Promotion
Price
End of rights, takedown, remove the release on stores
Link channels to Believe CMS	Channel manager	Video strategy
Questions on YouTube claims, whitelisting and Content ID
Video upload and delivery
Artist profile on video stores
Catalogue optimization
Verification badge on stores	Support	Artist profiles settings
Label validation for specific genre stores (Beatport, Traxsource…)
Animated profile pic and cover on Apple : Apple Motion
Image, bio and avatars on stores
Payment	Support	Finance
Bank information
Payoneer
Reporting