If you're having any issues with your Payoneer account, you should contact them directly. The Payoneer Customer Care team is available through this link via email, live chat and phone calls.
- They’re available 24/24 and 7 days a week.
Their team supports these nine languages: English, French, Spanish, Russian, Chinese, Japanese, Arabic, Vietnamese, Korean. More languages are available when using the following:
- "Contact us" form : English, French, Spanish, Russian, Chinese, Japanese, Arabic, Vietnamese, Korean, German, Danish, Greek, Hungarian, Italian, Malay, Polish, Portuguese, Turkish, Indonesian, Thai, Dutch, Swedish, Norwegian, Ukrainian.
- Phone lines : English, Russian, Spanish, Chinese (Mandarin), Chinese (Cantonese), Japanese, Korean, Vietnamese, Thai, Tagalog.
- Live chats : English, Russian, Spanish and Chinese, Vietnamese.
- Email : Payoneer supports any language and use a translation service if they receive requests in a language they don’t currently support.