Contacting Payoneer
If you're having any issues with your Payoneer account, you should contact them directly. The Payoneer Customer Care team is available through this link via email, live chat and phone calls.
They’re available 24/24 and 7 days a week.
Their team supports these nine languages: English, French, Spanish, Russian, Chinese, Japanese, Arabic, Vietnamese, Korean. More languages are available when using the following:
| "Contact us" form | Phone lines | Live chats | |
English, French, Spanish, Russian, Chinese, Japanese, Arabic, Vietnamese, Korean, German, Danish, Greek, Hungarian, Italian, Malay, Polish, Portuguese, Turkish, Indonesian, Thai, Dutch, Swedish, Norwegian, Ukrainian |
English, Russian, Spanish, Chinese (Mandarin), Chinese (Cantonese), Japanese, Korean, Vietnamese, Thai, Tagalog |
English, Russian, Spanish, Chinese, Vietnamese |
Payoneer supports any language and use a translation service if they receive requests in a language they don’t currently support. |
You can also refer to this page to find answers to the most frequently asked questions.