- Our system is optimized for Google Chrome and Mozila Firefox, if possible choose one of these browsers.
- Update your Adobe Flash Player if you don’t have the latest version, which can be verified through this link.
- Regularly empty your cache before and after an audio upload (you can do this by pressing the ctrl + f5 keys on your PC keyboard or maj + command + R on your Mac keyboard).
Audio file formats
We recommend that you use WAV 16 bits, 44100 Hz, Stereo and to not use multiple formats in the same release.
Cover artwork format
The cover must be in the following format: JPEG 1440x1440 pixels minimum, RGB color space, 72 dpi minimum.
If you wish to add a Booklet to your release, please send it to your local Support team when you submit your release.
The Booklet must be in the following format: 72 dpi (or 150 dpi if the characters are small); 279.4 x 209.98 mm = 11 x 8.264 inches; RGB; 4 pages minimum; a presentation page, PDF format, all fonts integrated.