Payment and Financial Report request forms

To raise a financial and reporting issues to Support click on Contact Us and select the subject corresponding to your request.

Payment Issues

1. Select Payment Form
   
2. Fill in the following fields :
   1. Typology of issue
   2. Period : Month(s) or Quarter(s)
   3. Amount of your Royalties 
   4. Currency
   5. Self billed / Manual Invoice : Are you able to request the payment in your backstage or are you paid manually ?
   6. Description : Describe your issue giving as many details as possible.
3. Click on Send and the Support Team will handle your request and get back to you!

Before sending us a request related to payment issues, check that your payment request meets all of the criterea. 

Reporting Issues

1. Choose the Reporting issue form
   
   
2. Fill in the following fields :
   1. Typology of Issue
   2. Period : Month(s) or Quarter(s)
   3. Impact (Precise what elements of your reports are presenting discrepancies : stores, UPC, ISRC, tracks, countries...)
   4. Description : Describe your issues giving as many details as possible.
3. Click on Send and the Support Team will handle your request and get back to you!