Support Contacts
Your Support team remains available for any question.
You can contact us via the contact form accessible on the Help Center.
"Contact us" button is in the upper right corner of the screen :
Or under each article in the Help Center :
Please note that the contact form is also available from your Backstage by clicking on the Help button at the bottom right of the window.
If you have a problem, you can go directly to one of our contact addresses below depending on the area you are located in:
Africa
Africa: supportAF@believe.com
Middle East & Northern Africa: support.mena@believe.com
America
Canada: supportCA@believe.com
Brazil & Portugal: supportBRA@believe.com
Asia
Asia: supportASIA@believe.com
Greater China: supportGC@believe.com
Indonesia: support.IDN@believe.com
Malesia: supportvn@believedigital.com
Philippines: support.ph@believe.com
Russia: supportRU@believe.com
Thailand: support.THA@believe.com
Vietnam: supportvn@believedigital.com
Europe
Eastern Europe: supportEE@believe.com
France: supportFR@believe.com
Germany: supportDE@believe.com
Italy: supportIT@believe.com
Nordics: supportNORDIC@believe.com
Spain & Latin America (Spanish Speaking): supportES@believe.com
Turkey: supportTR@believe.com
Oceania
Australia: support.aunz@believedigital.com
New-Zealand: support.aunz@believedigital.com
If you're encountering issues with the addresses above, you can also contact your Label Manager.