Bank account information guidelines

If you wish to provide or update your bank information, please note that your bank details will be subject to approval by our services. Please expect a delay of 72h before you can request your payment again.

The following criteria must be respected:

General case

• Bank Account Owner name must match with the name of your Believe contract signatory. Otherwise, the bank details won't be validated.
• Bank details provided must correspond to the bank country selected.
• SWIFT/BIC code - Bank Identifier Code is always 8 or 11 characters long. It must correspond to the bank where your account is opened.

According to your zone

SEPA Zone	Outside of SEPA Zone
You must respect local nomenclatures. For example: IBAN from France residents must have 27 digits starting by FR (FRXX XXXX XXXX XXXX XXXX XXXX XXX), whereas German IBANs must have 22 digits starting by DE (DEXX XXXX XXXX XXXX XXXX XX).	Prior to providing your Bank information, please ask your Bank about their policy on receiving international payments. This rule may differ depending on your country's legislation and on your bank's own internal policy.

The following countries have other specificities that must be respected:

• Canada
• United States of America
• Central African countries (Cameroon, Central African Republic, Chad, Equatorial Guinea, Congo, Gabon)
• West African countries (Benin (BJ), Burkina Faso (BF), Cote D’Ivoire (CI), Guinea-Bissau (GW), Mali (ML), Republic of Niger (NE), Senegal (SN), Togo (TG))

Canada

If your bank is based in Canada, the following criteria must be respected when filling-in your payment information:

• Routing number field must be filled out as follows:
  0YYYXXXXX, where:
  YYY - institution number
  XXXXX - transit number
  9 digits in total (0 + 3 digits + 5 digits)
• BBAN field must contain only your account number (7-12 digits), without institution and transit number. No spaces or special characters (such as dashes, periods, etc.) are allowed.

United States of America

• ABA Routing Number field must be filled out as follows:
  XXXXYYYYC (9 digits), where:
  XXXX - Federal Reserve Routing Symbol,
  YYYY - ABA Institution Identifier,
  C - Check Digit,
• BBAN field must contain only your account number (6-17 digits), without routing number, with no spaces, dashes or other special characters.

Central African countries

Cameroon, Central African Republic, Chad, Equatorial Guinea, Congo, Gabon

• BBAN field must contain a 23 digits domestic account number, i.e., 12345678901234567890123), where:
  5 digits - bank code
  5 digits - branch code
  11 digits - account number
  2 digits - key

West African countries

Benin (BJ), Burkina Faso (BF), Cote D’Ivoire (CI), Guinea-Bissau (GW), Mali (ML), Republic of Niger (NE), Senegal (SN), Togo (TG)

• BBAN field must contain a 24 Alphanumeric character domestic account number, starting with country code, e.g. SN1234567890123456789012, where:
  5 characters - bank code
  5 digits - branch code
  12 digits - account number
  2 digits - key