If you wish to provide or update your bank information, please note that your IBAN (International Bank Account Number) will be subject to approval by our services.
The following criteria must be respected:
Everyone must provide a BIC / SWIFT code. It is the international code that represents your bank. Without it we will not be able to execute your payment.
According to your status
Your account must be in the name of the signatory of your Believe contract, if this is not the case we will not be able to validate your bank information.
Your bank account information must be in the name of the company figuring in your Believe contract.
This status allows for the company to have a beneficiary. You may receive your payment in the beneficiary's account, provided that their name figures in your Believe contract.
Organizations are entitled to have a legal representative. You may receive your payment in the representative's account, provided that their name figures in your Believe contract.
According to your zone
|SEPA Zone||Outside of SEPA Zone|
|You must respect local nomenclatures. For example: IBAN from France residents must have 27 digits starting by FR (FRXX XXXX XXXX XXXX XXXX XXXX XXX), whereas German IBANs must have 22 digits starting by DE (DEXX XXXX XXXX XXXX XXXX XX).||Prior to providing your Bank information, please ask your Bank about their policy on receiving international payments. This rule may differ depending on your country's legislation and on your bank's own internal policy.|
Important: All bank information update must be approved manually by our teams. Please expect a delay of 72h before you can request your payment again.
Specificities for customers in Canada
If you're based in Canada, note that the following criteria must be respected when filling-in your Bank information:
- Bank account owner:
Be sure to check that the account holder mentioned in this field is the same as your Believe contract signatory
Account number, no space or special characters (such as dashes, periods, etc.). It's usually 7 to 12 digits.
- Routing number
The routing number field should be filled out as follows:
- YYY - institution number
- XXXXX - transit number
- 9 digits in total (0 + 3 digits + 5 digits).
- Bank name
Provide your bank name
- Bank country
Choose your bank domiciliation country from the drop-down menu
- Intermediary Bank fields
These fields are reserved for your Intermediary Bank information. If you don't have an Intermediary Bank, the fields must be empty.